Cancellation Policy

Mentoring Service Policies: Embrace Your Path These policies are designed to ensure mutual respect for the energy, time, and commitment required for our focused session. By booking, you are affirming your agreement to these guidelines, allowing both of us to show up with grounded presence. 1. Energy Exchange & Confirmation Your booking acts as a confirmation and secures your session time. Confirmation: Your session is officially secured upon successful payment processing through the booking platform. You will receive an immediate confirmation email with details on preparing for our meeting (virtual or in-person). Time Zone: Please ensure you select the time slot that corresponds correctly to your local time zone during booking. In-Person Sessions: If you choose the in-person option, the exact park location will be confirmed by the mentor 48 hours before the session based on weather and current trail conditions. 2. Cancellation and Reschedule Policy We understand that paths can shift. This policy honors the time held for your session, preventing wasted energy and space. Cancellations by Mentee (Over 48 Hours Notice): You may cancel or reschedule your session once with a minimum of 48 hours' notice (based on the session start time) and receive a full refund or transfer your payment to a future session. Cancellations by Mentee (Less than 48 Hours Notice): Cancellations made less than 48 hours before the session are non-refundable. Since the space and time cannot be filled, the full fee is forfeited. Mentor Cancellation: In the rare event the mentor must cancel (e.g., severe weather for in-person sessions, illness), you will be offered the option to immediately reschedule or receive a full refund. Late Arrival: Sessions will end at the scheduled time regardless of arrival time. If you arrive more than 20 minutes late for a 75-minute session, the session will be cancelled and the fee forfeited, as the remaining time is insufficient for deep work.